Frequently Asked Questions

Frequently Asked Questions

How do I get a Capstone property?

Step 1 – Find a property

You can search our properties on the Search Available Rentals page which includes rent amounts, availability dates, photos, and floorplans.  Be sure to think about the number of bedrooms you need and your move-in date when searching.  Please note that if the rent exceeds 1/3 of your household’s gross monthly income, our committee may not be able to approve you for that property.

Step 2 – Fill out a rental application

You can download our no-fee, no-obligation Online Rental Application or pick up a copy at our office.  Every potential resident age 18 and up must complete a rental application.  One application is required per person, not per property. PDF iconCapstone Rental Application

Step 3 – View the property, if desired

You cannot view a property until you fill out a rental application, so be sure that step is complete.  Once your application is approved for a property, one of our agents will work with you to find a suitable time and day to view the property.

Step 4 – Secure the property

If this property is “the one” for you and yours, it is time to secure it.  Pay the security deposit, which is equal to the monthly rent x 2.  Once you have money down on a property, no one else can claim it.  This deposit will be returned to you at the end of your stay with us after making deductions for damage, if any, and other rules may apply.

Step 5 – Move-in

On your move-in day, you will pay your first month’s rent and will receive your keys.  Welcome to Capstone!

 

How do I set up Utilities? 

Prior to the day of your move-in, you must setup the required utilities as noted in the lease agreement. If you have any questions as to how to contact utility providers, feel free to call our office for assistance. You will need to provide the utility providers the physical address that you are moving into as well as the date of move-in.